Legal

Security

Last updated: October 2026

Our security commitment

At AIXcellence, security is part of how we build. We protect your data with sensible, industry-standard practices, and we tell you plainly what we do.

1. Data encryption

  • In transit: Data sent between your devices and our systems is encrypted using TLS.
  • At rest: Stored data is encrypted using AES-256.
  • Databases: Databases are encrypted with multiple layers of protection.

2. Access controls

  • Multi-factor authentication (MFA) on the systems that support it
  • Role-based access control (RBAC) to limit data access
  • Regular access reviews
  • Principle of least privilege for all system access

3. Infrastructure security

  • Hosted on reputable cloud infrastructure
  • Regular security patches and updates

4. Compliance

We design our systems with privacy and security requirements in mind, and we will work with you on the compliance needs of your industry. If you need specific documentation or certifications for your project, ask us and we will tell you honestly what we can provide.

5. Data protection

  • Regular backups
  • Secure data deletion and retention policies
  • We do not sell your data, and we share it only as described in our Privacy Policy

6. Incident response

We maintain an incident response plan and will notify affected users within 72 hours of discovering any security breach that may impact their data.

7. Security best practices for users

  • Use strong, unique passwords
  • Enable multi-factor authentication
  • Regularly review account activity
  • Keep your devices and browsers updated
  • Report any suspicious activity immediately

8. Security contact

To report security vulnerabilities or concerns:

Email: security@aixcellence.co Address: 1500 Grant St #4242, Denver, CO 80203, United States